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Terms and Conditions for using E-Transaction Facility

No Warranties

We do not represent or warrant that this Site will be available or that it will meet your requirements, that access will be uninterrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and back up of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive properties. We make no representations or warranties regarding the accuracy, functionality or performance of any third party software that may be used in connection with this Site. Naseeb Online Services disclaims all representations, conditions and warranties of any kind, either express or implied, including, but not limited to, the implied conditions or warranties of merchantability or satisfactory workmanlike effort, informational content, title, or non-infringement of the rights of third parties. Naseeb Online Services does not warrant or make any representations that the site will operate error-free or uninterrupted, that defects will be corrected, or that the site and/or its servers will be free of viruses and/or other harmful components. Naseeb Online Services does not warrant or make any representations regarding suitability, availability, accuracy, reliability, completeness, or timeliness of any material of any kind contained within the site for any purpose, including products, services, information, text and related graphics content. Naseeb Online Services is not responsible for any failures caused by server errors, misdirected or redirected transmissions, failed internet connections, interruptions in the transmission or receipt of reservations or, any computer virus or other technical defect, whether human or technical in nature. Naseeb Online Services accepts no liability whatsoever for the provision of information forwarded to you by e-mail or other circumstances related to this facility, including without limitation: (i) misuse of the password, (ii) interception or alteration of the information, the (iii) revocation of the password, (iv) any action or inaction taken by the concerned parties (including any action which was not intended by you) due to the timeliness, inaccuracy, completeness or correctness of the information provided by you, (v) any redemption (including incorrect redemption) effectuated by Naseeb Online Services and/or UBL Funds and any payment errors of issues which are caused directly due to your negligence or due to a failure on your part to provide correct, complete and accurate information to us (vi) any failure by you to receive any form of report due to technical problems involving the e-mail transmission or due to a failure of whatever nature by third parties (vi) failure of the Trustee and/or the bankers to effectuate the given transaction within the stipulated time period for any reasons whatsoever (vii) failure of the request to be processed due to incorrect authorization code being provided by you, or due to an incorrect and/or invalid email ID provided by you as a result of which the authorization code is not provided to you.

No Investment Advice.

The information contained on the Site has no regard to the specific investment objective, financial situation or particular needs of any specific recipient. The content published on the Site is solely for informational purposes only. Nothing contained in the Site is intended to constitute investment, legal, tax, accounting or other professional advice. Prior to any investment decision or action, you should consult with an appropriate professional for specific advice tailored to your situation and/or to verify the accuracy of the information provided herein prior to making any investment and/or redemption decisions.

Internet E-Mail

Messages sent over the internet cannot be guaranteed to be completely secure or error free as they are subject to possible interception, corruption, delays, loss or possible alteration. We are not responsible for them and will not be liable to you or anyone else for any damages or otherwise in connection with any messages sent by you to us or any message sent by us to you over the internet. If you send E-Mail (encrypted or not) to us over the internet, you are accepting the associated risks of lack of confidentiality and the fact that such communication over the internet can be hacked, intercepted, monitored, delayed, lost or be incomplete.

Purchase & Redemption Prices

Units of the Scheme(s) are being offered at NAV based prices. The AMC calculates and publishes Net Asset Values (NAV's); offer and redemption prices on all Business Days, in line with their constitutive documents. Each fund / plan has its cut-off timings for submission of transaction requests. Applicable cut-off timings are made available on the company website for each particular fund. In case of submission of an e-transaction, the Naseeb Online Services system date and time stamp will solely be considered and given precedence to determine the cut-off time in which the application request is submitted and the applicability of the NAV on the transaction. Naseeb Online Services will not be responsible for any network or system delays in submitting and receiving the application request. It is solely your responsibility to ensure that correct, complete and accurate information is submitted by in the Online Investment/Redemption Form. This includes the details of the scheme, types of units to be subscribed, amount/units to be subscribed/redeemed, details for payment processing and with all other details as are required. You shall be solely liable in case of any inaction and/or any action is taken by Naseeb Online Services, UBL Funds and/or the banks based on incorrect or inaccurate details provided by you.

Zakat Deduction

Zakat will be deducted at the time of redemption of units if a duly filled and signed Zakat Affidavit Form is not provided to the company for its records. It will be the investors' responsibility to provide the Affidavit if he/she wishes that Zakat may not be deducted. It is also the investors' responsibility to confirm if Zakat status is marked as 'Not Applicable' in the company's records if the Affidavit has been submitted. Tax Deductions Tax may be deducted as per prevailing and applicable Tax Laws and as per the constitutive documents of the funds/plans available on our website.

Permitted E-Transaction Requests

Currently, the following e-transaction requests can be submitted through the Naseeb Online Services E-Transaction Request facility: 1. Investment/ purchase of units; 2. Redemption / Encashment of Units (From Fund or Plan); Rejection of E-Transaction Requests Your e-transaction request may be rejected if there is any discrepancy or incomplete information in the request that is submitted. In case an e-transaction request is rejected, the rejected request will be cancelled and a new request will have to be submitted.

Payment Instrument for Redemption Proceeds

In case of a redemption / withdrawal e-transaction request, if incorrect or incomplete Bank Account or Payment Details are mentioned in the request for Online Bank Account Transfer, a physical instrument will be made and sent to the investor. Naseeb Online Services or the UBL Funds shall not be liable for any delays that this might cause in processing the payment to you.

Application Processing Time

E-transaction requests will be processed as per the time frame mentioned in the constitutive documents of the funds/plans available on our website.

Verifications of E-Transaction Requests

The Naseeb Online Services or UBL Funds from time to time on a case to case basis may require verification from the investor prior to processing the investors' e-transaction request through email and/or phone call.

Book Closure Periods

All E-Transaction Request received during the book closure period (notified on website) pertaining to respective funds / plans shall be marked Rejected and customers would be required to re-submit his / her request after the Book Closure period is complete.

Security of Naseeb Online Services Online Credentials

You agree that any person who supplies Naseeb Online Services with your Naseeb Online Services user name, password, and E-transaction request PIN Code (where applicable) will be allowed access to the Site and to your Account. It is the responsibility of the investor to keep his / her username, password and E-transaction request PIN secure and take steps to prevent unauthorized use of them. You must not tell or disclose them to another person or allow them to be seen by another person (including family or friends). You must not keep a record of them in a way which can be determined by another person. You must not record them together. You must notify Naseeb Online Services immediately if a record of your login credentials and PIN is lost or stolen or you become aware or suspect another person knows your online credentials and has attempted to or made unauthorized use of the Site. Naseeb Online Services may cancel your Online credentials at any time without notice if it believes either is being misused.

Records and Statements

You should carefully check Account records and statements given on this Site. If you believe that there has been any discrepancy or inconsistency in any transaction on this Site, or an unauthorized transaction, you must notify Naseeb Online Services immediately. Failure to do so may render you liable for unauthorized transaction which you may not otherwise be liable for. Our records, unless proven to be wrong, will be evidence of your dealings with Naseeb Online Services in connection with the Site.

Liability for Unauthorized E-Transactions

You will be liable for any loss of funds arising from any unauthorized e-transaction on your Account if the loss occurs before you notify Naseeb Online Services or UBL Funds that your Online Credentials have been misused, lost or stolen or become known to someone else and if you contribute to the loss because of your failure to look after and keep your Online credentials secure or your extreme carelessness in failing to protect their security is the dominant cause of your loss; Or your unreasonable delay in notifying Naseeb Online Services of the misuse, loss or theft of your Online Credentials becoming known to someone else and the loss occurs between the time you did, or should reasonably have, become aware of these matters and the time you notify Naseeb Online Services.

Special Note

Due to any technical / operational reason, fund transfer may be delayed. In such case, please contact us for further facilitation. Funds are transferred as per TATs (Turn-Around-Time) defined by respective authorities (Banks, SECP,SBP, 1-Link). Naseeb Online Services or UBL Funds does not have control over this funds transfer process, and therefore, it does not accept any liability under any circumstances whatsoever for any delays or later transfer made by any party for any reasons whatsoever.


I/We hereby declare that the information provided in this form is true and correct and that I/We am/are authorized to conduct transaction in this account. I/We, hereby authorize Naseeb Online Services to share profile information with any third party(ies) for due diligence, Mobile CNIC pairing verification and for improvement in customer services. I/We hereby acknowledge having read and understood the Consolidated Offering Document(s) as amended from time to time, latest Fund Manager Report and/or Fact Sheet of the relevant CIS(s)/VPS(s)/Plan(s). I/We understand to access the Company website to keep myself/ourselves updated before every operation of this account. I declare that the funds are legitimate and not generated from Money Laundering Activities. I/We am/are fully informed and understand that investment in units of CIS(s)/VPS(s)/Plan(s) are not bank deposit, not guaranteed and not issued by any person.


I/We understand that investment in CIS(s)/Plan(s)/VPS(s) are subject to market risks and fund prices may go up or down based on market conditions. I/We understand that past performance is not necessarily an indicator of future results and there is no guaranteed return or capital. I/We hereby also acknowledge that I/We have reviewed and understood detail of Sales Load, the Total Expense Ratio, Back-end and Contingent Load percentages including taxes of the Scheme as disclosed at Naseeb Online Services or UBL Funds website. Under the Cooling-off Right Investor can claim, first time investment in a CIS(s)/Plan(s)/VPS(s), through a written request at the applicable NAV on the date of the application within three business days of the said investment.

FATCA Declaration

I/We hereby acknowledge and declare that the FATCA information provided is correct and true and complete to the best of my/our knowledge and belief. I/We agree to provide supporting evidence and provide updates within 30 days in case any of the aforementioned information changes. I/We expressly and unconditionally authorized Naseeb Online Services to disclose relevant account and/or personal information to third parties or authorized partner for onward sharing to US tax authorities as well as take necessary action including stopping redemption from any/all of my/our account(s) and/or withholding of tax for the purpose of UBL Funds compliance with its obligations under the US foreign Account Tax Compliance Act (“FATCA”). I/we undertake to fully cooperate with Naseeb Online Services in meeting its obligation under FATCA in connection with my/our account(s). I/We irrevocably confirm and undertake that I/we shall indemnify, defend and hold harmless Naseeb Online Services, UBL Funds, its Directors, Officers and Employees from any loss, action (including, but not limited to, sums paid in settlement of claims, reasonable attorney and consultant fees, and expert fees), claim, damages or liability which may be suffered or incurred by Naseeb Online Services or UBL Funds in discharging its obligations under FATCA and/or as a result of disclosures to the US tax authorities. I/We acknowledge and accept that Naseeb Online Services reserves the right to close or suspend, without prior notice, any/all of my/our account(s), if required documentation/information is not submitted within a stipulated time.

CRS Declaration

I understand that the information supplied by me is covered by the full provision of the terms and conditions governing the Account Holder’s relationship with Naseeb Online Services, UBL Funds and its funds under management setting out how UBL Funds and its Funds under management may use and share the information supplied by me. I acknowledge that the information contained in this form and information regarding the Account Holder and any Reportable Account(s) may be provided to the tax authorities of the country in which this account(s) is/are maintained and exchanged with tax authorities of another country or countries in which the Account Holder may be tax resident pursuant to intergovernmental agreements to exchange financial account information I certify that I am the account holder (or an authorized to sign for the Account Holder) of all the account(s) to which this form relates. I declare that I have neither asked for, nor received from Naseeb Online Services, UBL Funds and its Fund under management in determining my classification as a reportable person or otherwise.